ITSM Developer m/w/d

Overview

Description

We are currently looking for an ITSM Developer m/f/d.

Several years of experience in Microfocus ServiceCenter / Service Manager environment from version 7:

– RAD Programming

– Java Script Programming

– Document Engine Customizing

– Smart Analytics

– Process Designer

– Rule Sets

– Forms Designer

– Format Control

– GUI Front-End Design

– Wizard Programming

– optional: SOAP/REST interfaces

– Experience in the modules:

– Incident Management

– change management

– Problem Management

– configuration management

– Knowledge Management

– experience in agile software development (e.g. SCRUM)

– basic database knowledge (e.g. Oracle)

main focus:

– Knowledge Management / Smart Search from August

– Parent – Child

– Automatic ticket translation

– ITSM upgrade // OSM

– Smart Analytics

Key Skills:

– Parent – Child

– ITSM Upgrade // OSM

– Smart Analytics

Location: remote